John Welch

Service & Strategy Design

Projects here have a focus on providing services and developing strategies, and leverage tools like service blueprinting, journey mapping, stakeholder mapping, and more!

Redesign the infant adoption process by changing the waiting period

Northwestern Thesis

User Researcher, User Experience Designer, & Service Designer

Environmental design for a second floor hospital reception desk

Lurie Children's Hospital

Northwestern Class partnering with Lurie Children's Hospital

Design Researcher &

Service Designer

Redesigning the referral process between government services

City of Chicago

Northwestern Class partnering with the City of Chicago

Design Researcher &

Service Designer

Developed a strategy for products & services 3M can create to have a consumer dental brand

Northwestern Class partnering with 3M

Student Design Researcher & Design Strategist

Integrating growth mindset into the English curriculum through comic book creation

The Struggle Book

Stanford Senior Capstone

Design Researcher &

Product Designer

Other fun projects are posted on Instagram @johntheroadagain. Feel free to reach out at any time, as I am always interested in meeting new people and getting the chance to learn from them!